Topup Koro Terms & Conditions — Complete Policy for Platform Use

Topup KoroTo use the platform, you must meet the following conditions:

• At least 18 Years or the legal gaming age in your country (whichever is higher).
• You must confirm that online gaming and betting is not legally prohibited in your country or region.
• You must operate your account in your own name and for your own benefit — not on behalf of anyone else.
• All information provided at the time of registration must be accurate, complete, and up to date.

Per person One account only Permitted. However, if the same person or members of the same household share a device or network, Topup Koro should be informed in advance.

• Your account login credentials (username and password) must be kept strictly confidential.
• Transferring or selling your account to a third party is strictly prohibited.
• If you suspect any unauthorised access to your account, contact Topup Koro Support immediately.
• If your personal information changes (such as your mobile number), you must update your account accordingly.
• Delaying account verification or providing incorrect information may result in a temporary account suspension.

Topup Koro may introduce additional verification processes at any time for security purposes. It is the user's responsibility to cooperate with these processes.

Topup Koro currently accepts deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum deposit: ৳300 (three hundred BDT)
• Minimum withdrawal: ৳500 (five hundred BDT)
• Deposits are typically credited to your wallet within 1–3 minutes.
• Withdrawal requests are typically processed within 1–24 hours.
• Withdrawals are generally processed back to the same payment method used for the original deposit.
• Withdrawals to third-party accounts or another person's mobile banking number are not permitted.

Topup Koro takes a firm stance against money laundering. If unusual transaction patterns are detected, withdrawals may be put on hold pending verification.

Topup KoroEvery bonus and promotion on Topup Koro comes with its own specific terms. The general rules are outlined below:

• Wagering Requirement: Most bonuses require a wagering amount of 10–30x the bonus value. The specific figure is stated in each offer.
• The welcome bonus can only be claimed once and applies to the first deposit on a new account.
• Withdrawing while a bonus is still active may result in the bonus being forfeited.
• Winnings from free spins are added to your bonus funds and are subject to wagering requirements.
• Topup Koro reserves the right to modify or cancel any bonus offer.
• While one bonus is active, you may not be able to claim another bonus at the same time.

Full promotion details are available on the Latest Promotions page. Topup Koro reserves the right to modify any bonus program at any time and without prior notice.

Topup Koro offers betting on cricket, football, tennis, hockey, and more. The following rules apply to the betting section:

• Once a bet is confirmed, it cannot be changed or cancelled — unless Topup Koro itself cancels the event.
• If an event is cancelled, the stake placed on that event will be refunded.
• Topup Koro is not responsible for odds changes in the Live Betting section caused by internet delays.
• If incorrect odds are offered on a bet, Topup Koro reserves the right to void or correct that bet.
• Maximum bet amounts may vary depending on the event and market.
• If match-fixing or manipulation is suspected, Topup Koro reserves the right to void the relevant bet.

Topup Koro's game library includes titles from third-party providers. The following policies apply to these games:

• The RTP (Return to Player) for every game is published transparently.
• Game outcomes are determined by a Random Number Generator (RNG) — with no human intervention.
• If a game is interrupted mid-session due to a technical issue or connection loss, it will generally resume from the last saved state.
• Third-party providers' own terms and conditions apply alongside those of Topup Koro.
• Decisions in Live Casino games are final — in the case of dealer error, the provider's own policy will be followed.

The following activities are strictly prohibited on Topup Koro. If detected, your account will be permanently closed:

• Multiple Accounts: Creating multiple accounts to claim bonuses.
• Bot Usage: Playing games using automated software or scripts.
• Collusion: Colluding with other players to defraud the platform.
• Money Laundering: Using the platform for money laundering purposes.
• Identity Fraud: Operating an account using another person's identity.
• System Exploitation: Intentionally exploiting technical glitches or game vulnerabilities.

Topup Koro places the highest priority on responsible gaming. We believe gaming should be for entertainment only.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You have the option to temporarily suspend your account for a set period of time.
• Reality Check: An option is available to receive reminders about how long you have been playing.
• No one under the age of 18 may open an account or play under any circumstances.

For information and support on gaming addiction, please contact our Responsible Gaming View page.

Topup Koro handles your personal information with the utmost care. For our full policy on data collection, use, and protection, please visit our Privacy Policy page.

• Your personal information is never sold to third parties.
• All data is secured using 256-bit SSL encryption.
• Information may be disclosed to the authorities when required by legal obligation.
• Even after an account is closed, certain data may be retained for a specified period as required by law.

Topup Koro reserves the right to temporarily or permanently close an account under the following circumstances:

• Violation of any clause within these terms and conditions.
• Creating an account using false information.
• Evidence of fraud, bonus abuse, or system exploitation.
• Upon receiving a directive from a legal authority.
• When there has been no account activity for an extended period (typically 12 months).

You may also close your account at any time by contacting Support. You will be given the opportunity to withdraw any valid balance before the account is closed.

If you have a dispute or complaint, please contact Topup Koro's support team first. We will do our best to reach a friendly resolution.

• After a complaint is submitted, an initial response is typically provided within 5 business days.
• Complex cases may take up to 28 business days to resolve.
• If you are not satisfied with Topup Koro's decision, you have the right to appeal to the licensing authority.

In resolving any dispute, the logs and data held by Topup Koro will be treated as conclusive evidence.

Topup Koro reserves the right to update these terms and conditions at any time. Users will be notified in advance of any significant changes.

• Continued use of the platform after any policy update will be considered acceptance of the revised terms.
• The date of the most recent update will be noted at the top of the page.
• A summary of changes from the previous version is available from Support.

If you have any questions about these Terms & Conditions support@topupkoro.netto get in touch.