Topup Koro believes gaming should be enjoyable — not stressful. All the tools and information you need to play responsibly on our platform are available free of charge.
Available free of charge to every Topup Koro user
Set your own daily, weekly, or monthly limits. Once a limit is set, it takes effect immediately — but if you request an increase, it only kicks in after 72 hours, giving you time to make a considered decision.
If you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. You won't be able to log in during this period, but your account and balance will remain intact.
If you need a longer break, activate self-exclusion for anywhere between 6 months and 5 years. During this period, your account cannot be reopened under any circumstances.
You'll receive periodic pop-up notifications reminding you how long you've been playing and how much you've spent. These reminders help you stay aware and in control.
Decide in advance the maximum amount you're willing to lose within a set timeframe. Once you hit that limit, your session will end automatically.
Your complete gaming history is always available — when you played, how long you spent, how much you won or lost, all in one place.
If you're struggling with gaming addiction or related issues, we're here for you.
Topup KoroResponsible gaming on - means keeping gaming as a form of entertainment — not a source of income or a way to relieve stress. Gaming itself isn't the problem, but when it starts to disrupt the normal rhythm of your life, it's time to pause.
Since online gaming is still relatively new in Bangladesh, many players aren't yet sure where to draw the line. Topup Koro wants every player to make informed choices — staying within their budget and playing for enjoyment.
"Responsible gaming doesn't mean playing less — it means playing within your limits and not letting gaming throw your life out of balance."
If any of the following apply to you, it may be time to take a step back
Thinking "I'll win it back this time" after a loss and placing bigger bets is one of the most serious warning signs. That mindset leads to losing even more.
Telling yourself "just one more game" while hours slip by — that's a clear sign you're losing control of your gaming.
Choosing to play instead of spending time with family or skipping work is a sign that gaming is crowding out other parts of your life.
Feeling uneasy, irritable, or anxious when you're not gaming is a sign that a psychological dependency is developing.
Spending money set aside for essential expenses on gaming is the most serious warning sign — if you're in this situation, please seek help immediately.
Activating Topup Koro's protection tools is simple
Log in to Topup Koro and click your profile icon in the top right corner.
In your account settings, look for the "Responsible Gaming" menu.
Activate whichever tool you need — deposit limit, loss limit, reality check, or cooling-off period.
Enter the amount or time limit and click the "Confirm" button.
If you can't find it in your account settings, contact support directly at support@topupkoro.net — the tool will be activated within 24 hours.
Ask yourself the questions below — and answer honestly
Stick to these habits and gaming will always stay fun
Topup Koro strictly prohibits anyone under 18 from registering or playing. Age verification is mandatory at registration, and a national ID may be requested if there is any doubt.
If you are a parent and your child has access to your device, there are some steps you can take:
Online gaming is growing rapidly in Bangladesh. With smartphones and affordable internet, you can now play everything from cricket betting to Live Casino from the comfort of your home. But that ease of access comes with a responsibility — to make sure gaming stays enjoyable for everyone, not addictive.
Topup Koro-'s responsible gaming programme goes far beyond a single page or a few buttons. It's woven carefully into the design of our entire platform — for example, even after a big win, a small pop-up will ask "Would you like to stop here?" These little prompts can often prevent much bigger mistakes.
Gaming addiction is a real issue — it's not a weakness, it's a mental health condition. Leading mental health organisations around the world recognise it as such. At Topup Koro, anyone affected is never blamed — instead, every effort is made to help them.
Setting a deposit limit doesn't mean playing less — it means playing with a plan. At Topup Koro, when a user sets a deposit limit, our system treats it as absolute. Once the limit is reached, no further deposits can be made by any means. There are no exceptions to this policy.
There's a common misconception about self-exclusion — that using it means admitting you're "weak." The truth is the opposite. Choosing self-exclusion is a brave and conscious decision. Those who recognise they need a break and take action accordingly are the ones who are truly responsible gamers.
The Reality Check feature on Topup Koro is designed specifically for players who lose track of time. When you're focused on a game, it's easy to lose track of how long you've been playing. At set intervals, a message appears on screen — "You've spent ৳500 in the last hour. Do you want to continue?" That simple prompt can be just enough to make you pause at the right moment.
Family and friends play a crucial role when it comes to gaming addiction. If you notice someone close to you spending an unusual amount of time gaming, struggling financially, or getting angry when they can't play — talk to them directly. Don't judge; try to understand.
Topup Koro always keeps this in mind — a happy, healthy player is our best long-term partner. That's why we want every user to play purely for enjoyment, stay within their means, and keep gaming as a positive source of entertainment in their life.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing your limit takes effect immediately; increasing it takes effect after 72 hours.
Effective ImmediatelySet the loss threshold at which a session will automatically end.
Daily / WeeklySet a break reminder for every 30 minutes to 2 hours.
Custom TimeTemporarily suspend your account for a break lasting anywhere from 24 hours to 30 days.
Temporary BreakFull exclusion from 6 months to 5 years — your account cannot be reopened during this period.
Long-TermView your full gaming and transaction history — anytime, for any period.
Always AvailableCommon Questions About Responsible Gaming & Your Account
Gaming on Topup Koro is entertainment, not a risk. Use our protection tools and enjoy yourself within your own limits.